Privacy policy

1. Scope

In the following, we inform you about the processing of your personal data when you

  • use our websites,
  • register with a user account,
  • order products in our online shop,
  • contact us in relation to an existing or future business relationship,
  • subscribe to an e-mail newsletter,
  • attend one of our events,
  • visit our premises.

Personal data is any data relating to an identified or identifiable natural person, e.g. your name, address, email address and user behaviour.

We process personal data in accordance with the applicable data protection regulations, in particular on the basis of the General Data Protection Regulation of the European Union ("GDPR") and the German Data Protection Act.

2. Controller

The controller according to Art. 4 Para.7 GDPR is:

Mankiewicz Gebr. & Co. (GmbH & Co. KG), 
Georg-Wilhelm-Straße 189, 
21107 Hamburg, 
info@mankiewicz.com ("Mankiewicz“).

You can contact the data protection officer of the controller:

Mankiewicz Gebr. & Co. (GmbH & Co. KG) 
Datenschutzbeauftragter
Georg-Wilhelm-Strasse 189
21107 Hamburg
E-mail: privacy@mankiewicz.com.

3. Transfer to Third Parties

If this is requested by you or necessary for the fulfilment of an existing contract with you, or if we have a legitimate interest in the transfer of data, we will also transfer your personal data to third parties.

If we disclose or transfer personal data to other companies of the Mankiewicz group of companies or otherwise grant you access, this is done in particular for administrative purposes or in order to be able to take your request into account and furthermore on a basis that complies with the legal requirements.

In some cases, we use external service providers to process personal data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

These may be the following categories of recipients:

  • Service providers for e.g. IT services, banking services, communication services, services in the area of our financial management and the destruction of data carriers;
  • Video conferencing system and hosting provider, media developer;
  • Freight forwarders and carriers;
  • Email service provider for sending newsletters and invitations,
  • Printers, letter shops, advertising agencies and photographers;
  • Recruiters and personnel consultants who support us in the search for personnel.

If you so wish or if it is necessary for the performance of a contract with you, we will transfer your personal data to countries outside the European Union.

If, in the course of our processing with the assistance of other persons and companies (processors, joint controllers or third parties), data is transferred to recipients outside the European Union, we will ensure that an adequate level of protection is in place at the recipient, appropriate safeguards are in place, you have consented or the transfer is permitted for other reasons, e.g. if this is necessary at your request for the preparation or performance of a contract with you.

Any other transfer of your personal data to other countries outside the European Union is not intended, but also - provided it is lawful - not excluded.

4. Data Security and Erasure

We take appropriate technical and organisational measures to ensure an adequate level of protection in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the varying likelihood and severity of the risk.

The measures include, in particular, ensuring the confidentiality, integrity and availability of personal data by controlling physical access to the data, as well as access to, input, disclosure, ensuring availability and separation of the data. Furthermore, we have established procedures to ensure the exercise of data subjects' rights and the erasure of personal data.

Unless otherwise specified for individual data processing activities, the following applies to the duration of the storage of your personal data:

We erase your personal data as soon as the purpose for storing it no longer applies. We may also store data if this has been provided for by the European or national legislator in EU regulations, national laws or other regulations to which we are subject. Exceptions to the principle of erasure after the purpose has been achieved may arise, for example, from the provisions of the GDPR and the provisions of German law. Furthermore, erasure does not take place, for example, as long as there are obligations to retain data under commercial or tax law.

Longer storage may also be necessary in individual cases due to the assertion or possible assertion of claims against us in connection with a contract. The same applies if, in an individual case, an assertion of claims by us is made, is intended or is possible due to concrete circumstances. The data will then be stored for as long as the processing of the data is necessary for the assertion, exercise or defence of legal claims, plus the duration of any statutory retention obligation that may exist.

If there is a legal obligation to retain data that precludes erasure, we will initially store your data in such a way that it can only be processed by a restricted group of people and will only erase it once the obligation to retain data has ended.

5. Informational Use of our Websites

We operate several websites in which our company and our products are presented.

(1) Processing of Data Transmitted in the Background

During the mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we collect the following data and store it in the log files of our system. This includes the following data:

  • IP address,
  • Date and time of the request,
  • Time zone difference from Greenwich Mean Time (GMT), content of the request (concrete page),
  •  Access status/HTTP status code, amount of data transferred in each case,
  • Website from which the request comes, operating system and its interface,
  • Browser, language and version of the browser software.

The anonymous data of the log files are stored separately from any personal data you provide. This anonymously collected data and information is evaluated by us on the one hand statistically and on the other hand with the aim of increasing data protection and data security, in order to ultimately ensure an optimal level of protection for the personal data we process.

(2) Use of Cookies

In addition to the data mentioned above, so-called cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in relation to the browser you are using and which provide the party setting the cookie (in this case, us) with certain information. Cookies cannot execute programmes or transfer viruses to your computer. They serve to make the internet offer as a whole more user-friendly and effective.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may then not be able to use all the functions of this website.

(3) Use of  Analytics

On our website we use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyse how you use the website. The information collected by the cookie about the use of our website is usually transferred to a Google server in the USA and stored there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

For more information on the terms of use and data protection of Google Analytics, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

(4) Erasure

In the case of purely informative use of our website, we store the above data for seven days. However, storage beyond this period is possible. In this case, the IP addresses of the users are erased or alienated so that an assignment of the calling client is no longer possible.

This website uses the following types of cookies, the storage period and functionality of which are explained below.

(aa) Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

(bb) Persistent cookies are automatically deleted after a predefined period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

6. User account and Online Shop

On the datasheets.mankiewicz.com website, we offer registered customers the opportunity to view technical data sheets, safety data sheets and other product information relevant to them at any time via a user account. On our website nextel-coating.com/shop, we offer ordering goods online, for which prior registration and creation of a user account is also a prerequisite.

Data required for registration are marked with an asterisk (*). These are your customer number, your company, first and last name, e-mail address and a password. By registering on our website, the user's IP address, the date and the time of registration are also stored (technical background data). By clicking the "Register" button, you consent to the processing of your data.

Upon completion of the registration process, your data is stored with us for the use of the protected customer area. As soon as you log on to our website with your e-mail address as your user name and password, this data is made available for actions you carry out on our website.

Within the online shop, we enable you to place an order from our range. You can place items from our range in the shopping basket in the online shop. All items and their quantities are saved in the shopping basket. In order to simplify your order, we also save an order that has not yet been completed for you so that you can complete it the next time you visit us. As part of the ordering process, the following data is recorded in relation to your user account: Product(s), number of products and, if applicable, VAT number and separate delivery address.

The legal basis for processing your data in the course of registration is your consent (Art. 6 para. 1 sentence 1 lit a. GDPR). The order in the online shop serves the purpose of concluding a contract with us. The data processing in the order form thus serves for the conclusion, implementation or termination of your contract and is thus justified according to Art. 6 para. 1 lit. b GDPR.

7. Business Contact

If you contact us within the scope of the business relationship or in order to enter into a business relationship, your personal data transmitted with the enquiry or your offer will be stored by us. 

We process the personal data that is required for the initiation or implementation of the business relationship. This is in particular your first and last name, your company and your contact details as well as further data required for the submission of an offer depending on the type and scope of the business. Your details may be stored in a customer relationship management system or a comparable enquiry organisation.

Our website allows to quickly contact us via a web form. The personal data you enter is transmitted in encrypted form and automatically stored. The data is used for the purpose of processing or contacting you; this personal data is not passed on to third parties. If you contact us via a contact form on our websites or an e-mail address provided by us, we will store your e- mail address, your name and the content of the message.

If your company is a customer and you have deposited your e-mail address as contact data for the processing of orders, we will also send you information about our products without your express consent. In such a case, information will only be sent by e-mail for our own similar products. In addition, we will send you seasonal greetings and similar communications in accordance with social custom. For this purpose, we store and process your title, your first and last name, your position, your company and your e-mail address.

In the course of carrying out the business relationship, we also process personal data within the scope of our business organisation, financial accounting and archiving. In this respect, we also disclose or transmit data to the tax authorities, consultants, such as auditors, and payment service providers.

We store your data until the end of the business relationship plus any existing retention obligations. We erase enquiries as soon as we can consider the matter to have been dealt with under the circumstances or the matter concerned has been clarified, or restrict processing if there are legal obligations to retain data. The data is stored for the purpose of processing the request transmitted in your communication.

8. Newsletter

If you subscribe to an e-mail newsletter (e.g. the ALEXSEAL enews), we will process the personal data collected from you in this context. 

For subscribing to a newsletter, we generally use the so-called double opt-in procedure, i.e. we will only send you the newsletter if you first confirm your registration via a confirmation e-mail sent to you for this purpose using the link contained therein. In this way, we want to ensure that only you yourself, as the owner of the e-mail address provided, can register for the newsletter. Your confirmation in this regard must be made promptly after receipt of the confirmation e-mail, otherwise your newsletter registration will be automatically erased from our database.

You can revoke your consent at any time and also object to the use of your personal data for the purpose of sending you our newsletter at any time without incurring any costs other than the transmission costs according to the basic rates. You can send your revocation or objection in writing or by e-mail to our contact address above. You can also use the option provided at the end of our newsletter emails to stop receiving further emails by clicking on a button.

The dispatch service provider may use the recipients' data in pseudonymous form, i.e. without assigning it to a user, to optimise or improve its own services, e.g. to technically optimise the dispatch and presentation of the newsletter or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.

If data processing is based on your consent, we store your data until you revoke your consent. We will then erase your data. The same applies if you object to further use of your personal data for sending newsletters.

9. Events

We regularly hold events for customers and interested parties. You can register for these via a registration form on the event page provided for the respective event. Mandatory data for registering for an event are your first and last name, your address and your e-mail address. The provision of further data marked with an asterisk is voluntary. Your data will be used for the organisation of the event.

In addition, if you declare that you would like to be invited to events by email in the future, your personal data, including your email address, will be used for the purpose of informing you about the events that you have told us interest you.

If your company is our business partner and you are known to us as a contact person, we will also send you information on events of a training nature, such as workshops and forums, and on professional exchanges that fit the subject matter of your company and serve to promote the business relationship without your express consent. For this purpose, we store and process your first and last name, your address and your e-mail address.

We store your data until the event has taken place, or permanently if you have expressed interest in being invited to further events in the future, until you object to any further use of your personal data. You can object to the use of your personal data for the purpose of sending you invitation e- mails and event information at any time without incurring any costs other than the transmission costs according to the basic rates. You can send your objection in writing or by e-mail to the marketing department. You can also use the option provided in an e-mail sent to you to stop receiving further e-mails by clicking on a button.

10. Visits

If you visit or wish to visit our premises as a visitor, we process the personal data you provide. This includes, for example, your name and your company if you are announcing yourself for a business meeting or for the performance of services. Through our reception staff, we record and store your name as well as the time and duration of your stay. Your personal data is also processed if pictures of you are taken by video cameras that we have installed to protect our property and our house rights.

The responsible party for this data processing is the company whose business premises or company site you are visiting.

If you have provided us with personal data about you as a visitor, your personal data will generally be erased after the end of your visit, unless you have expressly requested that we continue to store your personal data, for example in order to receive future invitations to our events or to receive information from us. Video recordings are generally only stored for a few days. A longer storage period may also arise in these cases if there are indications in the individual case that you will assert claims against us or that the assertion of such claims is being considered on our part. The data is then stored for as long as it is required for the assertion, exercise or defence of legal claims, plus the duration of any existing statutory retention periods.

11. Your Rights as a Data Subject

(1) Information, Rectification, Erasure, Restriction of Processing and Data Portability

You have the following rights in relation to your personal data:

  • Art. 15 GDPR: Right to information of the data subject
    You have the right to obtain information from us about what personal data we process about you.
  • Art. 16 GDPR: Right to rectification
    If the data concerning you is incorrect or incomplete, you may request that incorrect information be corrected or that incomplete information be completed.
  • Art. 17 GDPR: Right to erasure
    Under the conditions of Art. 17 of the GDPR, you can request the erasure of your personal data. Your right to erasure depends, among other things, on whether the data concerning you is still needed by us to fulfil our contractual and legal obligations.
  • Art. 18 GDPR: Right to restriction of processing
    Under the conditions of Art.18 GDPR, you may request the restriction of the processing of personal data concerning you.
  • Art. 20 GDPR: Right to data portability
    Under the conditions of Art. 20 GDPR, you may receive your personal data that you have provided to us in a structured, common and machine-readable format or request that it be transferred to another controller.

(2) Revocation of Consent

If you have given your consent to the processing of your data, you can revoke this consent at any time without affecting the lawfulness of the processing that took place until the revocation. If applicable, the permissibility of processing the data on the basis of other legal grounds also remains unaffected. If your consent was the exclusive legal basis for the processing of your data, in particular if there is no legitimate interest on our part in the processing pursuant to Art. 6 (1) sentence 1 lit. f GDPR, we will erase the data immediately after revoking your consent.

(3) Objection to certain Processing Operations

Insofar as we base the processing of your personal data on a balance of interests (Art.6 para. 1 sentence 1 lit. e or f GDPR), you may object to the processing of the personal data in question at any time for reasons arising from your particular situation (Art.21 GDPR). When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the merits of the case and either discontinue or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

You can object to the processing of your personal data for the purposes of advertising and data analysis at any time without incurring any costs other than the transmission costs according to the basic rates.

(4) Complaints to the Supervisory Authority

Furthermore, you have the right to complain to the supervisory authority if you believe that the processing of your data is not lawful (Art. 77 GDPR). 

12. Actuality and Changes

This data protection declaration is currently valid and has the status April 2021. Due to the further development of our websites or due to changed legal or official requirements, it may become necessary to change this data protection declaration.