Customer Service | Customer Service Representative (m/f/d) – International Order Processing - CZ

Become a part of our 125-year history and support our team with your ideas and your commitment!

About us

More than 125 years of innovative spirit have made Mankiewicz Gebr. & Co. (GmbH & Co. KG) become one of the world's leading manufacturers of high-quality paint systems for industrial series production in the General Industry, Aerospace and Automotive business units. Today, more than 1,800 employees ensure that coating ideas of the future are implemented worldwide to ensure the long-term value retention of consumer and capital goods.

Your Responsibilities

• Living cooperation: Coordination with the internal interfaces in Sales, Scheduling, and Logistics
• Maintaining customer relationships: Telephone-based customer support in close cooperation with Project Coordination and the Field Sales team
• Order management: Independent handling and processing of incoming customer orders from Czech/Slovak and English speaking customers
• Analytical mindset: Ensuring on-time deliveries to customers

Your Profile

• Successfully completed commercial training, e.g. as an Industrial Clerk, Wholesale and Foreign Trade Clerk, or a comparable qualification, ideally combined with initial professional experience
• Strong technical affinity, organizational talent, and a goal- and customer-oriented working style
• Confident handling of common MS Office applications; SAP knowledge is an advantage
• Excellent Czech language skills as well as good English skills; nice to have: additionally German , both written and spoken, used confidently in daily communication with our customers

Our Offer

• Excellent international working environment
• Full training program for personal development
• Additional employee benefits
• Scope for creativity and recognition of suggestions for improvement (CIP)

In our international family-owned business we work in motivated teams with flat hierarchies, short decision-making processes, open doors and clear goals, where pragmatic ideas and suggestions are heard and valued.

Contact

We would be happy to answer your questions in a confidential phone call and give you a more detailed picture of our company. This job advertisement is for a full-time position with 40 hours per week. Please send your complete application documents by e-mail to our personnel department: personal(at)mankiewicz(dot)com